Updated: March 9, 2023
GLOBAL PAYMENT, its subsidiaries and affiliates (collectively referred to as “GLOBAL PAYMENT”, “we” or “us”) has developed this Privacy Policy that governs collection, use, disclosure, transfer, storage, and protection of your personal information shared with GLOBAL PAYMENT.
You may be asked to provide your personal information anytime you are in contact with GLOBAL PAYMENT. It can be used in conjunction with other information to provide and improve GLOBAL PAYMENT website and our services.
You may be asked to provide some personal information, but you hold the right to refuse to provide it at your sole discretion. In this case, GLOBAL PAYMENT will not be able to provide you with a response to any of your requests which require such information.
When you use our website (hereinafter referred to as Website) GLOBAL PAYMENT may receive or collect personal information about you.
Voluntarily Provided Personal Information:
By using the website, you may provide us with personal information such as your name, date of birth, email address or other details necessary for processing your inquiries or issues, as well as any information you submit to GLOBAL PAYMENT via email.
Automatically Collected Personal Information:
When you use the website, we may collect certain data from you automatically and/or from your device. This data may be considered personal information under applicable data protection laws. Collected date might be pertaining to:
– Data and analytics about your use of our website.
– IP address and device identifiers.
– Device type and the operating system that you use.
– Broad geographic location based on device IP address etc.
– Personal information we obtain from third-party sources such as Third-Party Social Networks (including but not limited to Facebook, Twitter, Instagram, and LinkedIn, known henceforth as “Third-Party Social Networks”).
Furthermore, you may choose to follow GLOBAL PAYMENT via your social media account. Exactly what information we receive from your social media will depend on your social media privacy settings, but it would typically include your basic public profile information such as your username, gender, your friends (also see below “Third-Party Social Networks”).
We use the Personal Data we collect for the following purposes:
We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
Financial transactions relating to our website and services may be handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds.
We may disclose your enquiry data to one or more of those selected third party suppliers of products and, services identified on our website for the purpose of enabling them to contact you so that they can offer, market, and sell to you, relevant products and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data.
Cookies are files containing small amounts of data, which may include an anonymous unique identifier. The Website sends cookies to your browser, which are stored in your device’s memory.
GLOBAL PAYMENT uses cookies for the purpose of collecting information. You may set your browser to deny all cookies or to prompt you when a cookie is being sent. However, if you don’t receive cookies, you may not be able to access and use certain sections of our Website.
Other technologies and Cookies:
Our website may use cookies and other technology, including pixel tags and web beacons. This technology provides a better understanding of your behavior and indicates which parts of our website you’ve visited. We then use this information to facilitate and measure the proficiency of advertisements and SEO practices. Information collected through cookies and other technology is considered as non-personal information. However, in cases when IP addresses or other related identifiers are considered personal information by local legislation, GLOBAL PAYMENT also considers these identifiers as personal information.
Similarly, with regards to non-personal information and data stored or used in conjunction with personal information, GLOBAL PAYMENT considers this joint information as personal information guarded by this Privacy Policy.
We may, at our sole discretion, gather certain data automatically, and hold it in log files. This information may include IP addresses, browser version, internet provider, operating system, language, date/time stamp and/or other information.
We may use this information to pinpoint trends, monitor your behavior on the Website, administer the Website, improve our services, and collect demographic information on our users for general and marketing/advertising purposes.
Some of our email messages may contain “click-through URLs”, that link to content on our website.
GLOBAL PAYMENT tags enable us to send email messages that, when read by the user, notify us whether the mail has been opened. We may use this information to eliminate or reduce the number of messages sent to you.
GLOBAL PAYMENT may use other cookies for the purpose of gathering personal information under this Privacy Policy.
Our Site is meant for use by legal adults. We do not knowingly collect personally identifiable information from minors. If you are a parent or legal guardian and think your child has given us information, you can contact us via email or at the address listed at the end of this Privacy Policy.
The rights that are available to you in relation to the Personal Data we hold about you are outlined below.
Information Access
If you ask us, we will confirm whether we are processing your Personal Data and, if so, what information we process and, if requested, provide you with a copy of that information within 30 days from the date of your request.
Rectification
It is important to us that your Personal Data is up to date. We will take all reasonable steps to make sure that your Personal Data remains accurate, complete, and up to date. If the Personal Data we hold about you is inaccurate or incomplete, you are entitled to have it rectified. If we have disclosed your Personal Data to others, we will let them know about the rectification where possible. If you ask us, if possible and lawful to do so, we will also inform you with whom we have shared your Personal Data so that you can contact them directly.
You may inform us at any time that your personal details have changed by emailing us at info@globalpayment.uk and we will change your Personal Data in accordance with your instructions. To proceed with such requests, in some cases we may need supporting documents from you as proof that we are required to keep for regulatory or other legal purposes.
Erasure
You can ask us to delete or remove your Personal Data in certain circumstances such as if we no longer need it, provided that we have no legal or regulatory obligation to retain that data. Such requests will be subject to any agreements that you have entered into with us, and to any retention limits, we are required to comply with in accordance with applicable laws and regulations. If we have disclosed your Personal Data to others, we will let them know about the erasure request where possible. If you ask us, if possible and lawful to do so, we will also inform you with whom we have shared your Personal Data so that you can contact them directly.
Processing restrictions
You can ask us to block or suppress the processing of your Personal Data in certain circumstances, such as, if you contest the accuracy of that Personal Data or object to us processing it. It will not stop us from storing your Personal Data. We will inform you before we decide not to agree with any requested restriction. If we have disclosed your Personal Data to others, we will let them know about the restriction of processing where possible. If you ask us, if possible and lawful to do so, we will also inform you with whom we have shared your Personal Data so that you can contact them directly.
Data portability
In certain circumstances, you might have the right to obtain Personal Data you have provided us with (in a structured, commonly used, and machine-readable format) and to re-use it elsewhere or ask us to transfer this to a third party of your choice.
Objection
You can ask us to stop processing your Personal Data, and we will do so if we are:
Relying on our own or someone else’s legitimate interests to process your Personal Data, except if we can demonstrate compelling legal grounds for the processing.
Processing your Personal Data for direct marketing; or
Processing your Personal Data for research, unless we reasonably believe such processing is necessary or prudent for the performance of a task carried out in the public interest (such as by a regulatory or enforcement agency).
Automated decision-making and profiling:
If we make a decision based solely on an automated process (e.g. through automatic profiling) that affects your ability to access our Services or has another significant effect on you, you can request not to be subject to such a decision unless we can demonstrate to you that such a decision is necessary for entering into, or the performance of, a contract between us. Even if a decision is necessary for entering into or performing a contract, you may contest the decision and require human intervention. We may not be able to offer our Services if we agree to such a request by terminating our relationship with you. You can exercise any of these rights by contacting us at info@globalpayment.uk.
Information we collect may be stored or processed on computers located in any country where we do business. We will only retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting obligations or to resolve disputes. This is a case-by-case determination that depends on things such as the nature of the data, why it is collected and processed, and relevant legal or operational retention needs. For example, we may retain certain information for accounting and security purposes even after our business relationship with you has ceased.
If you have further questions about this Privacy Policy, please contact us in one of the following ways:
For privacy issues and, exercising your rights, contact our customer services office at info@globalpayment.uk;
For information collected under this Privacy Policy, the data controller is “GLOBAL PAYMENT”, established under the laws of United Kingdom.
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